Welcome to NoraFile's contact center. As a leading file sharing and cloud storage platform, we're committed to providing exceptional customer support to all our users worldwide. Whether you're a free user or premium subscriber, our dedicated support team is here to help you with any questions, technical issues, or concerns you may have.
Our file hosting service serves millions of users globally, offering secure file storage, fast downloads, and reliable file sharing capabilities. We understand the importance of your data and are here to ensure you have the best experience possible.
Fill out the form below and our support team will respond as quickly as possible
Experiencing issues with file uploads, downloads, or account access? Our technical support team specializes in resolving upload errors, download problems, browser compatibility issues, and platform-specific concerns. We provide comprehensive troubleshooting for all NoraFile features including premium storage, remote uploads, and file management tools.
Need help with your NoraFile account? We assist with account registration, login issues, password resets, email verification, subscription management, and premium plan upgrades. Our team can help you optimize your storage space and manage your file sharing preferences effectively.
Interested in partnering with NoraFile? We welcome business inquiries, affiliate program applications, white-label solutions, API integration requests, and enterprise file storage solutions. Contact us to discuss custom storage plans, bulk licensing, and corporate file sharing solutions tailored to your organization's needs.
For copyright concerns, DMCA takedown requests, abuse reports, or legal inquiries, please use our contact form specifying the nature of your request. We take intellectual property rights seriously and process all legitimate DMCA notices according to applicable laws. Include relevant file URLs and proof of ownership for faster processing.
We respond to most inquiries within 24-48 hours on business days. Urgent technical issues receive priority attention from our support staff.
Our multilingual support team assists users from around the world, ensuring language is never a barrier to excellent customer service.
All communications through our contact form are encrypted and handled confidentially, ensuring your privacy and data security.
Provide detailed information about your issue including error messages, file names, browser type, and screenshots when possible. The more details you provide, the faster we can resolve your issue.
Ensure your email address is correct and check your spam folder for our responses. Add our domain to your whitelist to prevent replies from being filtered.
Submit separate contact forms for different issues to ensure each concern receives proper attention and tracking from our support team.
Many common questions are answered in our FAQ section. Checking there first might give you instant answers to your questions about file uploads, storage limits, and premium features.
NoraFile is dedicated to providing the best file hosting and sharing experience. Our customer support team works diligently to ensure every user receives timely assistance. Whether you need help with file management, account settings, or premium features, we're here to make your file sharing journey smooth and efficient. Thank you for choosing NoraFile as your trusted cloud storage solution.